Delete your Hodworth account

How to delete your account

1. Sign in and come back to this page, or open the app and go to More → Account and security → Delete your account.
2. Enter your password — and, if you use two-step verification, the code from your authenticator app.
3. Enter the code we email to the address on the account, and confirm.

Can’t sign in? Email support@hodworth.com from the address on the account and ask us to delete it. We will confirm the request is yours and delete the account within 30 days.

What is deleted

Immediately and permanently:

• your name, email address and password;
• every signed-in device and session;
• your notification registrations and notifications;
• your membership of every workspace.

What is kept, and why

• Work in a workspace other people still use — tasks, invoices, expenses, comments — belongs to that company, so it stays, shown as “Deleted user” instead of your name.
• A workspace you were the only member of is deleted: it becomes inaccessible straight away, and 30 days later its records and files are permanently erased. Because restoring it needs your account, it cannot be restored once your account is gone — if you want a copy, use Export workspace data in its Settings → Delete workspace before you delete your account. To have it erased sooner, email support@hodworth.com.
• A workspace you are the primary owner of, that other people still use, has to be handed on first: in Settings → General, make someone else the primary owner, or delete the workspace.
• Payment records held by Stripe are kept by Stripe as the law requires of a payment processor.

More detail is in our privacy policy.